FAQs



Registration and Confirmation




How do I register for a Ideapro Logix course?

Just go to On-Line Registration page, fill in the fields and click submit. We will do the rest. Alternatively, you can fill in the registration form included in the course brochure and fax to +603 56352520


How would I know if my registration is confirmed?

You will receive an email confirmation within 3 working days of your registration. This will be followed by an invoice if your registration is accepted.


How about the payment terms?

Full payment is required within 5 days from receipt of invoice unless otherwise stated in the invoice. Ideapro Logix reserve the right to refuse admission, if payment is not received on time. For early bird registration, kindly mail/dispatch payment to us in advance. For normal fee payment, you may hand the payment to us when you come to the program.


How can I make the payment?

Payment can be made by Draft/Cheque/Cash payable to Ideapro Logix Sdn Bhd.


Early Bird Discounts

Early bird discounts are strictly offered within the dates advertised


Cancellation Notice

Cancellation must be received in writing minimum 7 days before the event. A substitute delegate is welcome if the intended participant cannot make it to the program. Please inform us of the name of substitute participant/designation 2 days before course date. Ideapro Logix reserve the right to postpone or carry forward the program date due to unforseen circumstances. If you are unable to attend a course at the revised date, we will credit 100% of any prepaid workshop fees against a future workshop, or, if requested, make a full refund


Money Back Guarantee Policy

We are committed to deliver quality training programs that absolutely meet your expectations. Our Money Back Guarantee policy is hassle-free. Should for any reason you are not satisfied with the program, just return the course material to us at the end of the 1st day of the program and we will refund the course fee – with no questions asked.


Can Ideapro Logix help me make hotel / travel reservations?

We can assist you in making hotel reservations/travel arrangement in the city where the event is being scheduled. Further enquiries /assistance email us at training@ideapro-logix.com.my